FAQ

Learn more about our services

Below we’ve listed the answers to some of the most common questions we get asked about our products and solutions. If you can’t find the answer you’re looking for, please get in touch and we’ll be happy to explain anything you would like to know. 

We have a very wide range of standard and customisable solutions to meet your needs and therefore the cost will depend on your preferences and the volume of product you require. If you’d like to get a quote for your project please get in touch or give us a call on 01327 855833. 

We quote delivery within 10 days on many of our standard products and we can often reduce this if required. 

We offer a Lifetime Guarantee on all products manufactured by Adapt Ergonomics. This means our products are warranted for life against defects in materials and workmanship (not including installation or misuse). 

Yes, our products are designed to adapt to your needs now and into the future. Their modular designs offer scalability as your business evolves.  This means that when you buy products from Adapt Ergonomics, you can be confident of a cost-effective, long lasting solution. 

No, we never discontinue or obsolete our products. If you buy products from us now, and need to re-order them again at any point in the future, you will be able to do so. 

We hold various certifications for our products and processes across the Adapt Global Group. This includes ISO 9001 and 14001 certifications to ensure that the quality of our products, our service and our commitment to the environment remain consistently high.

Many of our products also conform with LEED, further demonstrating our commitment to environmentally friendly, sustainable solutions. Our SpaceArm monitor arm holds the TÜV safety certification in Germany.  Our SpaceArm and Flyt monitor arms have been tested by the Furniture Industry Research Association (FIRA) and passed the requirements of BS EN ISO 9241-5 Ergonomic requirements for office work with visual display terminals (VDT’s).

We continue to evaluate and work towards achieving various industry accreditations worldwide.

Yes, we do. If you can’t see what you are looking for on our website, please let us know. We can adapt and customise many of our products to create a bespoke solution that meets your needs. Please contact your Adapt Ergonomics representative to find out more or call 01327 855833. 

Yes, it is possible to choose materials and colours that are not in our standard range. Please speak to your Adapt Ergonomics representative for more information. 

No we don’t have a minimum order quantity on any of our standard products. 

Yes, we offer the option of product installation. 

We aim to respond to any email enquiries within 24 hours of receiving the enquiry. Our offices are open Monday to Friday        8.00am – 5.30pm.